Returns Policy

Returning Policy

If the event that your product is lost or damaged in transit please contact us in writing. In case of damage please retain the product and contact us within 3 days of receipt.
 
Customised orders cannot be returned unless damaged or faulty. None of the above affects your statutory rights as a consumer.

We will happily refund or exchange any item purchased from the South Coast Sport Supplies website

Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached and purchased within 7 days of return.
We will credit the card we have on file for you this may take around 5 working days to appear as cleared funds 

Who pays the postage on returned Items?

If you return something due to it not fitting or being unsuitable, you will need to pay the postage costs to return it to us.
If you return something due to it being faulty we will refund the postage cost.
We recommend you use recorded delivery or special delivery post to return items so as to cover yourself against loss.

What do I do if an item doesn't fit or I don't like the colour?

Return it to us within 7 days.
Just complete our returns procedure before sending us back the goods. 

Returned goods must be unused, in a saleable condition in their original packaging with all labels etc still attached. Please ensure that you have not marked the item with make-up, deodorant etc as this may affect our decision to refund you. 

Once we receive the goods in good condition we will despatch an exchange or credit your card depending on what you wish to do.
 (A refund may take around 5 working days to appear as cleared funds). 

There is no facility to return the goods by hand.